Refund Policy

At Swiftpinz, we're committed to ensuring your satisfaction with our service. We understand that sometimes a product may not meet your expectations, which is why we offer a straightforward refund policy.

Refund Eligibility

1. Time Frame: You are eligible for a refund within 7 days of your purchase date.
2. Credit Usage: Refunds are only available if you have used 15% or less of your allocated credits.

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund: Send an email to contact@swiftpinz.com within 7 days of your purchase.

Our Promise

We offer a no-questions-asked refund policy. If you meet the eligibility criteria, your refund will be processed without any further inquiries.

Refund Process

• Once we receive your refund request, we will verify your eligibility based on the purchase date and credit usage.
• If eligible, we will process your refund within 2-3 business days.
• The refund will be issued to the original payment method used for the purchase.

Important Notes

• Refunds are only available for the most recent purchase on your account.
• We reserve the right to deny refunds in cases of suspected fraud or abuse of the refund policy.
• After the 7-day period or if more than 15% of credits have been used, no refunds will be issued.

If you have any questions about our refund policy, please contact our customer support team at contact@swiftpinz.com.

Thank you for choosing Swiftpinz. We appreciate your business and are committed to providing you with the best possible service.